Troubleshooting

Technical Requirements

• Which web browsers are supported?
• What IT requirements do I need to do the program?

Logging in

• I can’t log in

Video Playback Issues

• The videos are not loading on my device
• Unsupported video type error
• Videos are not loading on the web application

Bulk Uploading Users From CSV

• CSV won’t upload
• Email already exists error

App

• Cultural Competence Program Migration