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  1. Inclusion Program
  2. Troubleshooting

Troubleshooting

Technical Requirements

  • Which web browsers are supported?
  • What IT requirements do I need to do the program?

Logging in

  • I can’t log in

Video Playback Issues

  • The videos are not loading on my device
  • Unsupported video type error
  • Videos are not loading on the web application

Bulk Uploading Users From CSV

  • CSV won’t upload
  • Email already exists error
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