- When your email is assigned a licence, you will automatically receive an email to login and create your password. If you did not receive this email, please check your spam folder.
- Make sure that the email you registered with is correct, and that you are trying to log in with the same email.
- You may be using the wrong password. Please reset the password to ensure this is not the problem.
- Please ensure that caps lock is off.
If all the above fails, please submit a support ticket here.