How do I download reports

You can download a group report via the User page.

Simply go to the users page and click on the options menu in the top right corner of the page and click on either Download Report(CSV). This will download a .csv file. A .csv is a spreadsheet that can be opened by a spreadsheet program such as Microsoft Excel or Google Sheets.

As well as the details that are currently available on the portal, managers are able to view the number of times the user has logged in, the number of courses completed, and the time it took for the user to complete the courses.

Please note: ‘Time elapsed’ shows the total time that has elapsed from when they began the course and when they last logged any progress by clicking on the ‘Mark Complete’ button.

If you see a long duration, e.g. 3 weeks, 2 days and 4 hours, this doesn’t mean it took this long to do the course. It simply indicates they progressed through the course over a number of different sessions ie  they started but didn’t finish it in a session.